All single-piece apparel and bags are ordered and customized with your organization's logo on-demand. All sales are final. We cannot accept returns or size exchanges, except for the following:

• If an item is lost or damaged.
• If you received the wrong item.

If you have a sizing issue and would like to discuss, please reach out to orders@eleadpromo.com.

This policy is to protect our customers as well as ourselves.  If you have any questions regarding purchased merchandise or issues with hard goods such as pens and mugs, please email orders@eleadpromo.com.